Returns and Refunds Policy
At Army of Happy, we want you to love what you ordered. If something isn't quite right, we're here to help make it better.
Last updated: October 21, 2026
30-Day Returns
We accept eligible returns within 30 days of delivery.
To qualify for a return, your item must be:
- Unworn, unused, and unwashed
- In its original condition, with tags attached where applicable
- Free of stains, odors, damage, or alterations
- Accompanied by proof of purchase
Please get in touch with us before sending anything back. Returns sent without prior authorization may not be accepted.
How to Start a Return
Email armyofhappy@gmail.com with:
- Your order number
- The item you'd like to return
- A brief explanation of your return request
- Photos, if the item arrived damaged, defective, or incorrect
- We'll review your request and provide return instructions and the appropriate return address.
Please do not send items to the address printed on your original shipping label unless we specifically instruct you to do so.
Return Shipping
For standard returns, including changes of mind or ordering the wrong size, customers are responsible for return shipping costs.
Original shipping charges are nonrefundable unless we made an error with your order or applicable law requires otherwise.
We recommend using a trackable shipping service. Army of Happy is not responsible for return packages lost in transit.
If your item arrived damaged, defective, or incorrect, we'll work with you to resolve the issue at no additional shipping cost.
Damaged, Defective, or Incorrect Items
We take quality seriously. If your order arrives damaged, defective, or different from what you ordered, please get in touch with us within 30 days of delivery.
Include your order number and clear photographs of the issue.
Once we've reviewed your claim, we'll arrange an appropriate solution, which may include a replacement or refund.
Refunds
Once your return arrives and is inspected, we'll notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method within 10 business days of approval. Your bank or credit card provider may require additional time to post the funds.
If more than 15 business days have passed since your refund was approved, please get in touch with us at armyofhappy@gmail.com.
Exchanges & Replacements
Ordered the wrong size or wish you'd chosen something different? No worries! We're happy to help.
At Army of Happy, we understand that sometimes things don't work out exactly as planned.
In many cases, we're happy to send a complimentary replacement without asking you to return the original item. It's our way of spreading a little extra happiness while reducing unnecessary shipping and waste.
Complimentary replacements are offered on a case-by-case basis and are subject to availability. We reserve the right to limit replacement requests.
If your item arrives damaged, defective, or incorrect, we'll make it right at no additional cost.
Please contact armyofhappy@gmail.com within 30 days of delivery with your order number and a brief explanation of what you need.
Our goal is simple: make things right, keep customers happy, and spread a little optimism along the way.
Items Not Eligible for Return
The following items are generally final sale unless they arrive damaged, defective, or incorrect:
Gift cards
Personalized or custom-made products created to your specifications
Items marked final sale at the time of purchase
Items that have been worn, washed, altered, or damaged after delivery
Items returned outside the 30-day return window
Important: Standard Army of Happy print-on-demand apparel is eligible for our 30-day return policy, provided it meets the conditions above. Being made to order does not automatically make an item final sale.
Orders Produced on Demand
Many of our products are printed or produced specifically for your order. This helps us reduce excess inventory and unnecessary waste.
We encourage you to review product descriptions and sizing information before ordering. If you're unsure about sizing, feel free to contact us before purchasing.
Cancellations
If you need to cancel an order, contact us as soon as possible at armyofhappy@gmail.com.
We'll do our best to accommodate your request, but orders that have entered production or shipped may no longer be eligible for cancellation.
Eligible items can still be returned under our 30-day return policy after delivery.
Contact Us
Questions about your order or a return?
Army of Happy
Email: armyofhappy@gmail.com
Website: https://armyofhappy.com
We're a small, independent, artist-owned brand, and every order means something to us. Thank you for supporting wearable optimism.
Happy Looks Good on You.
Nothing in this policy limits rights you may have under applicable consumer protection laws.
